Feature
IMEI and device history on every repair
Record the IMEI or serial at intake and keep the full repair history attached to the device.
Capture the IMEI at intake
Record the IMEI or serial number when the device comes in, so every repair is tied to the exact unit — not just the customer.
A full history per device
Every repair on a device builds its history. When a customer returns weeks or months later, you can see exactly what was done, what parts were used, and when.
Built for repair, not retrofitted
IMEI tracking, device history, and repair-specific statuses are core to Admin Repairs because it was built for phone and electronics repair from the start — not a generic CRM with repair fields bolted on.
Frequently asked questions
Can I look up a device’s past repairs by IMEI?
Yes. Repairs are tied to the device’s IMEI or serial, so a returning customer’s full history is one search away.
Is IMEI tracking included on every plan?
Yes. Device and IMEI tracking is core to how Admin Repairs works, not a paid add-on.
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