Comparison
A repair-specific mHelpdesk alternative
Not general field service — built specifically for phone and electronics repair shops.
Why repair shops choose Admin Repairs
- Built specifically for phone and electronics repair, not general field service.
- Repair-specific ticket statuses and IMEI/device history as standard.
- Parts and stock tied directly to each repair.
- Customer messaging lives on the ticket, so the whole team shares context.
- Transparent flat pricing — £19.99 / £59.99 / £199.99 — with a one-month free trial and no credit card.
Admin Repairs vs mHelpdesk
| Capability | Admin Repairs | mHelpdesk |
|---|---|---|
| Built specifically for repair shops | Yes — purpose-built | General field-service software |
| IMEI & device repair history | Core feature on every plan | Not its focus |
| Repair-specific ticket statuses | Yes | General job statuses |
| Parts tied to each repair | Yes | Varies by plan |
| Tickets flow straight into invoices | One flow, no exports | Varies by plan |
| Transparent flat pricing | £19.99 / £59.99 / £199.99, public | — |
| Free trial with no credit card | One month, no card | — |
Comparison highlights where Admin Repairs is strong. Competitor capabilities vary by plan and change over time — check their current website for details.
Repair shop, not generic field service
mHelpdesk is built for general field-service businesses. Admin Repairs is built only for phone and electronics repair, so the statuses, fields, and reports match how a repair shop actually works.
Device-level tracking
IMEI and serial tracking with full device history is core to Admin Repairs — the kind of detail a general field-service tool was never designed around.
One system from intake to invoice
Tickets, parts, customer messaging, and invoicing live together, so a repair moves from the counter to collection without exporting data between tools.
Frequently asked questions
Why choose Admin Repairs over a general field-service tool?
Do I need a credit card to try it?
See why repair shops switch to Admin Repairs
One month free · no credit card · cancel anytime.