Feature

Repair ticket management built for repair shops

Open a ticket at intake, move it across a live job board, and hand it off to invoicing — without switching tools.

A live job board the whole shop shares

Every repair is a ticket your whole team sees in real time. Drag work across repair-specific statuses — booked in, diagnosing, awaiting parts, in repair, ready for collection — so anyone at the counter can answer "is my phone ready?" without walking to the bench.

Repair-specific from the first field

Tickets capture device make and model, IMEI/serial, reported fault, and the work done. Statuses and fields are shaped around how repair shops actually work, not a generic to-do app retrofitted for service businesses.

Assign technicians and keep accountability

Assign each ticket to a technician, see who is working on what, and keep a full history on the device. When a customer returns months later, the previous repair is one search away.

Tickets flow straight into invoices

When the repair is done, turn the ticket into an invoice in one step — parts and labour carried across automatically. No re-typing, no exporting between tools.

Frequently asked questions

Can multiple technicians work the same job board at once?
Yes. Every team member has their own login and sees the same live job board. Tickets can be assigned to specific technicians, and updates appear for everyone in real time.
Does each ticket keep the device history?
Yes. Tickets store the device make, model, and IMEI/serial along with the work done, so a returning customer’s previous repairs are always one search away.
Do I have to re-enter parts and labour to invoice a repair?
No. A finished ticket converts to an invoice in one step, carrying parts and labour across automatically.

Run your repair shop from one dashboard

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